GraVoc Customer Portal
Created at GraVocFrom inherited requirements to a shipped client portal
After a long-planned customer portal was handed to me, I transformed its requirements into a responsive self-service experience connecting invoices, support tickets, statements of work and account contacts.
I expanded the original scope around client self-management, created the interface and component system, and partnered with developers through implementation and QA.
Final product designed, developed and shipped in 11 weeks.
